Several years ago, I was working at an ALCOA (the aluminum giant) coal mine and power plant in Rockdale, Texas. The meeting was with a group of management and union employees to discuss and resolve safety issues. At the end of the daylong meeting, one of the union members approached me to ask if we could meet about something that was on his mind, and then he made his request. Colin, an electrician, asked me for training to help him stop gossiping.
My response was, “Colin, that’s a great goal. How about this idea? One morning, when you wake up, decide that you are not going to gossip. Decide to remember that gossip weakens your credibility, and hurts your relationships with others in the plant. Stop gossiping. Just stop.”
Colin looked at me for a moment and asked, “That’s it? That’s all I have to do? Okay, I’ll take a shot at it, but next month when you come here, check in on me to see how I’m doing.”
“Sure. I’ll do that,” was my reply.
One month later, I checked in on his no-more-gossiping commitment. He looked at me for a moment and then exclaimed, “Darn it. I forgot. I got busy, then I went on vacation—I forgot all about not gossiping. Okay, let’s try this again. Check on me again next month to see how I’m doing.”
“I’ll do it,” was my reply.
The next month, I was on my way to his office when the power plant superintendent stopped me to say, “You are not going to believe what’s happened since you were last here. There’s been a miracle. Remember Colin? Remember what a pain in the a-- we told you he was out on the floor? Well, he’s different now. Two months ago, there was no one I trusted less than him; now, he’s one of the first I call into my office for facts when we’re having a union issue. It’s unbelievable.”
Thrilled for Colin, I quickened my pace to find him. As I opened his office door, he swiveled his lanky form away from his computer, and grinned. “You’ve already heard, haven’t you?” he asked.
“I’m really proud for you,” I responded.
“Yep, I took your advice, and made my decision. I’m no longer a gossip. It’s made a real difference here—and at home too.”
Miraculous. Unbelievable. Amazing. These were the words used to describe Colin’s big shift. Colin made a decision that truly changed his life. He stopped gossiping.
Gossiping. It remains a pretty big problem in many organizations. How about yours? If gossiping is an issue for you or others you know, take note of the next blog. We’ll take a look at five kinds of gossiping styles that often hurt relationships with suggestions for heading them off “at the pass”!
Photo Credit: Jem G.